Some members might ask why their FasaPay account is blocked. Please note that the FasaPay account is blocked due to an error entering your password or PIN. The following is the description:
- If you enter 3 times passwords incorrectly, then your account will be blocked for 10 minutes. You can login again after 10 minutes.
- If you wrong 3 times again, then your IP address will be blocked for 10 minutes and your account will be blocked for a day. You can login again after 24 hours.
FasaPay cannot block and open an account manually. This is done automatically by the FasaPay system. Please wait until the account is unblocked automatically.