How to solve Google Play Store not working?

We’ve all experienced a Google Play Store problem at some point. Whether it’s an error message when downloading apps, the Play Store crashes or simply won’t open, we have the solutions. Here’s what you can do when the Google Play Store doesn’t work for you.

There are quite a few factors that could possibly affect the Play Store, we’ll run through the troubleshooting methods beginning with simple solutions down to the more complicated.

1. Troubleshooting guide – getting started
First of all you’ll want to make sure the problem is on your end and not a wider problem with Google. Check the Play Store status on a service like downdetector, for example. If a lot of users are reporting a similar problem, then chances are it’s on Google’s side and you’ll need to wait for them to fix it.

If you suspect the problem is on the user end, you’ll first want to restart your phone. It seems obvious, but this can be a quick solution to many issues. If your problem repeats, then it’s time to get to work.

To start off, we want to check a couple of simple things outside of Google Play that might be affecting its performance. Namely, your that your date and time settings are correct and that your Internet connection is working properly.

Check your date and time settings
Google checks your Android smartphone’s date and time for the Play Store. If the store does not find a time, then it could cause some issues. Google’s servers could have a tough time syncing with your device and cause your Play Store to act up.

To fix this issue, you need to go into your the Settings in your Android device. Under System you should see Date and Time. Tap on this and you will see whether your phone is on the Automatic date and time provided by your network. If it isn’t already then you should toggle it on.

If your device is on automatic and your Google Play Store is still not working then you should manually set the date and time. You first need to turn Automatic date and time off. Then start by entering the date and time with as much accuracy as possible. If this doesn’t work, don’t worry, there are still many more solutions for getting your Google Play Store up and running again.

Check your Internet connection
It may seem too simple or easy, but checking your Internet connection could solve the problems you’re having. Try switching from Wi-Fi to mobile data, or vice versa, and see if the problem persists. You should also try switching your phone to “airplane mode” and back again. Finally, you can reset your router to make absolutely sure you have a good connection.

2. Check Google apps
If the Play Store is frozen or glitching, force close it by swiping it away or going to Settings > Apps > All select the Google Play Store and hit “Force stop”.

Then, you’ll want to make sure that Google Play itself is up to date and clean. This involves making sure you have the latest version of Google Play installed. If you still have problems, you’ll want to do some housekeeping. This means clearing the Google Play Store cache and, if this doesn’t solve things, going further and clearing out your Play Store data.

If there’s still an issue after the Play Store has been cleaned up, we’ll have to go a little deeper, and clear data and cache on Google Play Services, as well as make sure to Install the latest version of Google Play Services. If the issue persists, the next step (make sure to record your passwords, etc.) is to reset your Google account on your device.

Install the latest version of Google Play
It’s silly, but sometimes a Google Play update is available but won’t automatically download until days after being released. If you get the APK, you can have the newest version immediately though. Read this article to find out how.

Source: https://www.androidpit.com/google-play-not-working