There is one problem that plagues beginner and advanced Android owners alike: the cursed Unfortunately, (fill in app name here) has stopped error message. It appears when you’re in the middle of using an app, and then forces that app to close. Annoying, right? Fortunately, there is a way to solve it. Here’s how to fix Unfortunately, app has stopped errors.
Clear out the app’s storage
First, go to Settings on your device.
Clear data will erase all the app’s data, including files, settings and accounts, so don’t use this unless you have to.
Check the SD card
To check this, simply remove the memory card and launch the app that has stopped working. If it works, then you have your culprit. If this turns out to be the case, you’ll need a new memory card, but you should still be able to transfer the data from your memory card to your PC as a backup.
Of course, if you don’t use an SD card, then skip ahead to the next step.
Uninstall and reinstall the app
Turn it off and on again
It’s a good idea to turn your phone off every few days for a few minutes – this will help a sluggish phone with a variety of issues, whether they’re related to the app, network, audio or email.
Last resort: do a factory reset
For more detailed information on factory resetting your phone, take a look at our How to factory reset Android guide.
In the case of Google Play itself not working, the solution is a little more extensive: delete the cache as a first step and if this doesn’t clear things up, clear your data, and finally uninstall any Play Store updates. The same steps apply to Google Play Services, but try them one by one – you don’t want to lose all your Play Store preferences for no reason. Check out the complete tutorial on what to do when the Google Play Store isn’t working for more advice.
Did these solutions fix the problem for you? What others fixes do you know for these little pesky Android problems that you can share with your fellow beginner users? Tell us in the comments.